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Tag: ITSM

Four Dimensions of Service Management – Organization and People

May 31, 2021 Ryan Ogilvie

The four dimensions of service management conjures up visions of some fantastic journey to another reality. What we are really…

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Posted in: ITIL4 Filed under: ITIL, ITIL4, ITSM, Service Management, Value

Four Dimensions of Service Management – Value Stream and Processes

May 25, 2021 Ryan Ogilvie

The four dimensions of service management conjures up visions of some fantastic journey to another reality. What we are really…

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Posted in: ITIL4 Filed under: ITIL, ITIL4, ITSM, Service Management, Value

6 Quick Improvement Tips

May 9, 2021 Ryan Ogilvie

Value, that’s what we are really after. To get there you already know that you are going to need to…

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Posted in: ITSM Filed under: Change Enablement, Change Management, continual service improvement, Improvement, Incident Management, ITIL, ITIL4, ITSM, Problem Management, Roadmap, Value

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