Some ITSM certifications have become costly, rigid, and increasingly disconnected from how IT actually operates today. Mandatory course paths, recurring recertification fees, and theory-heavy content often limit real-world value.
To address this, Professional Designations Corp. (PDC) in collaboration with Pink Elephant introduced integratedITSM™, a modern, practical certification framework built for today’s IT environments.
The paper A Side-by-Side Look at integratedITSM™ and ITIL® provides a clear, factual comparison of both approaches, highlighting where integratedITSM™ offers greater flexibility, relevance, and long-term value.
Read the full paper to see which certification path best supports real-world ITSM success.
Interested in starting your training journey for ITSM? Contact us today