Value Stream Mapping

Upcoming course dates: Coming Soon

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The Value Stream Mapping certification is a practical and applied certification program that covers process design, assessment, and improvement using Lean principles. It provides individuals with the necessary knowledge and skills to identify and eliminate waste, shorten lead and cycle times, and improve flow across the IT value chain. Candidates will learn value stream mapping techniques, including current state mapping, future state mapping, and value stream design. Upon completion, individuals will be equipped to drive continuous improvement within their organizations by optimizing processes, reducing waste, and improving flow.


This certification course is suitable for anyone working in IT or in roles that interact with IT. Additionally, candidates whose organizations are seeking ISO/IEC 20000 certification will find this certification a compatible and valuable introduction to the standard.

Prerequisite: None


The exam is offered through Professional Designations Corp (PDC) and to obtain certification, attendees must write and pass the exam as follows. The exam is included in the course fee and will be ordered for you by Blackfriar Consulting.

  • Duration: 60-minute,
  • Questions: 40 question, multiple-choice exam will be scheduled and completed online
  • A passing mark of 65%

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