Blackfriar’s service management consulting services aim to help you and your organization get results and can be tailored based on business needs.

Activities include:

ITSM Assessments

ITSM Planning

ITSM Process Design

Metrics Evaluations


In an effort to improve the delivery of services, team workshops can be arranged to allow your teams to identify areas for improvement and road map strategies for improvement.

Here are workshops we can offer your business.

Continual Improvement Workshop

Process Design Workshop

All Services Include:

  • One-on-one support which is business sensitive and confidential
  • All materials and templates as required

Contact us today

Contact Blackfriar Consulting for a free consultation to discuss our services which can be tailored to address your specific challenges.