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Tag: Business Relationship Management

The Best Improvements Start Today

July 21, 2019 Ryan Ogilvie

When I was in college a professor said something that really stuck with me, “If you can’t do something right,…

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Posted in: Continual Service Improvement Filed under: Business Relationship Management, continual service improvement, CSI, Improvement, ITIL, ITIL4, ITSM, Value

Persuasion and where to leverage a BRM

July 10, 2018 Ryan Ogilvie

You can probably think of a time when you had a great idea regarding service delivery improvements. It was such…

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Posted in: BRM Filed under: BRM, Business Relationship Management, ITSM, service delivery, Service Management

BRMP Training – Avoiding Test Anxiety

August 31, 2015 Ryan Ogilvie

I have completed all the modules for the Business Relationship Management Professional course through ITSM Zone and I am now…

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Posted in: BRM Filed under: BRM, BRMP, Business Relationship Management, Training

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