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Tag: Automation

Process Automation – Enter the Numbers and Push the Button

March 11, 2014 Ryan Ogilvie

I recently heard that a managed process was referred to as a “push button” activity. When I asked my colleague…

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Posted in: Continual Service Improvement, ITIL, ITSM, Service Management Filed under: Automation, continual service improvement, CSI, ITSM, Process, Service Management

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New Book Alert!
Whether you're a seasoned IT professional or just starting out, Whimsical ITSM makes learning about IT processes fun and engaging with vivid descriptions and catchy rhymes. It's a perfect read for all ages!

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