Skip to content
Blackfriar Consulting inc
Blackfriar Consulting inc
Service Management Simplified
  • About Us
  • Blog
  • Services
    • Training
      • Integrated ITSM Essentials
      • Problem Management – Root Cause Analysis
      • The integratedITSM System
      • Service Catalog Specialist
      • Value Stream Mapping
      • Agile Scrum Essentials
    • Workshops
    • Consulting
    • Coaching
  • Contact Us

Tag: SIAM

Four Dimensions of Service Management – Partners and Suppliers

June 15, 2021 Ryan Ogilvie

The four dimensions of service management conjures up visions of some fantastic journey to another reality. What we are really…

Continue Reading →

Posted in: ITIL4 Filed under: ITIL, ITIL4, ITSM, Service Management, SIAM, Value

Do you exist in IT Socialism?

June 17, 2014 Ryan Ogilvie

There was a time when businesses solely depended on IT to be its trusted partner and advisor to ensure that…

Continue Reading →

Posted in: ITSM Filed under: ITSM, Service Management, SIAM

Categories

New Book Alert!
Whether you're a seasoned IT professional or just starting out, Whimsical ITSM makes learning about IT processes fun and engaging with vivid descriptions and catchy rhymes. It's a perfect read for all ages!

Follow Ryan at

Copyright © 2025 Blackfriar Consulting — Ascension WordPress theme by GoDaddy