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Tag: SIAM

Four Dimensions of Service Management – Partners and Suppliers

June 15, 2021 Ryan Ogilvie

The four dimensions of service management conjures up visions of some fantastic journey to another reality. What we are really…

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Posted in: ITIL4 Filed under: ITIL, ITIL4, ITSM, Service Management, SIAM, Value

Do you exist in IT Socialism?

June 17, 2014 Ryan Ogilvie

There was a time when businesses solely depended on IT to be its trusted partner and advisor to ensure that…

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Posted in: ITSM Filed under: ITSM, Service Management, SIAM

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