Skip to content
Blackfriar Consulting inc
Blackfriar Consulting inc
Service Management Simplified
  • About Us
  • Blog
  • Services
    • Training
      • Integrated ITSM Essentials
      • Problem Management – Root Cause Analysis
      • The integratedITSM System
      • Service Catalog Specialist
      • Value Stream Mapping
      • Agile Scrum Essentials
    • Workshops
    • Consulting
  • Contact Us

Tag: continual service improvement

The Island of Service Management

June 12, 2013 Ryan Ogilvie

Service Management Island is not a prequel to “Pirates of the Caribbean”, it can be more of a reference to…

Continue Reading →

Posted in: ITSM Filed under: continual service improvement, CSI, ITSM, service delivery

The Forecast Calls for Clouds – Talk to the Business

May 27, 2013 Ryan Ogilvie

  We have reached a point in time where your business is expecting to be more empowered at work, much…

Continue Reading →

Posted in: Business Relationship Management Filed under: cloud, continual service improvement, CSI, service delivery

Post navigation

Page 20 of 20
← Previous 1 … 19 20

Categories

New Book Alert!
Whether you're a seasoned IT professional or just starting out, Whimsical ITSM makes learning about IT processes fun and engaging with vivid descriptions and catchy rhymes. It's a perfect read for all ages!

Follow Ryan at

Copyright © 2023 Blackfriar Consulting — Ascension WordPress theme by GoDaddy