Skip to content
Blackfriar Consulting inc
Blackfriar Consulting inc
Service Management Simplified
  • Consultancy
    • Workshops
    • Consulting
    • Coaching
  • Training
    • Integrated ITSM Essentials
    • Problem Management – Root Cause Analysis
    • The integratedITSM System
    • Service Catalog Specialist
    • Value Stream Mapping
    • Agile Scrum Essentials
  • Blog
  • About Us
  • Contact Us

Category: Business Relationship Management

Success Does Not Need to be a Secret

November 25, 2013 Ryan Ogilvie 1 Comment

Whether it is a large issue or some form of a success, by the time we (IT) craft the perfect way to…

Continue Reading →

Posted in: Business Relationship Management Filed under: CoBIT, ITIL, ITSM, Service Management

The Forecast Calls for Clouds – Talk to the Business

May 27, 2013 Ryan Ogilvie

  We have reached a point in time where your business is expecting to be more empowered at work, much…

Continue Reading →

Posted in: Business Relationship Management Filed under: cloud, continual service improvement, CSI, service delivery

The Rate of Return on a Sandwich

May 13, 2013 Ryan Ogilvie 2 Comments

I was recently reading an article that was talking about ways to cut costs that were so incremental that no…

Continue Reading →

Posted in: Business Relationship Management Filed under: BRM, CSI, ITSM, service delivery

Post navigation

Page 3 of 3
← Previous 1 2 3

Categories

New Book Alert!
Whether you're a seasoned IT professional or just starting out, Whimsical ITSM makes learning about IT processes fun and engaging with vivid descriptions and catchy rhymes. It's a perfect read for all ages!

Follow Ryan at

Copyright © 2025 Blackfriar Consulting — Ascension WordPress theme by GoDaddy