Skip to content
Blackfriar Consulting inc
Blackfriar Consulting inc
Service Management Simplified
  • About Us
  • Blog
  • Services
    • Training
      • Integrated ITSM Essentials
      • Problem Management – Root Cause Analysis
      • The integratedITSM System
      • Service Catalog Specialist
      • Value Stream Mapping
    • Workshops
    • Consulting
  • Contact Us

Tag: service value system

Is Problem Management Failing You?

October 21, 2019 Ryan Ogilvie

Recently, while I was on the train heading home, I came upon a community post in a service management tool…

Continue Reading →

Posted in: Problem Management Filed under: continual service improvement, CSI, Improvement, ITIL, ITIL4, ITSM, Problem Management, Process, Service Management, service value system

Categories

New Book Alert!
Whether you're a seasoned IT professional or just starting out, Whimsical ITSM makes learning about IT processes fun and engaging with vivid descriptions and catchy rhymes. It's a perfect read for all ages!

Follow Ryan at

Copyright © 2023 Blackfriar Consulting — Ascension WordPress theme by GoDaddy