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Tag: service value system

Is Problem Management Failing You?

October 21, 2019 Ryan Ogilvie

Recently, while I was on the train heading home, I came upon a community post in a service management tool…

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Posted in: Problem Management Filed under: continual service improvement, CSI, Improvement, ITIL, ITIL4, ITSM, Problem Management, Process, Service Management, service value system

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New Book Alert!
Whether you're a seasoned IT professional or just starting out, Whimsical ITSM makes learning about IT processes fun and engaging with vivid descriptions and catchy rhymes. It's a perfect read for all ages!

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