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Category: Business Relationship Management

Communication is like Europe

January 18, 2016 Ryan Ogilvie

  At a local event I was speaking with a person who was having troubles with finding a common ground…

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Posted in: Business Relationship Management Filed under: Communication, continual service improvement, ITIL, ITSM, Service Management

How do you relate to your Business?

September 22, 2014 Ryan Ogilvie

How do you, whether IT or another department, relate to your business? This is an important question to ask as…

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Posted in: Business Relationship Management Filed under: BRM, Business Objectives, Business Relationship Management, Service Management

Getting to Know Your Business – 8 Speed Dating Questions to Leverage

August 11, 2014 Ryan Ogilvie

  I was recently speaking with a colleague who mentioned that he wanted to get a better familiarization with his…

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Posted in: Business Relationship Management Filed under: BRM, Business Objectives, ITSM, providing service

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New Book Alert!
Whether you're a seasoned IT professional or just starting out, Whimsical ITSM makes learning about IT processes fun and engaging with vivid descriptions and catchy rhymes. It's a perfect read for all ages!

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