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Tag: Shadow IT

Is Your Shadow IT Really Shady?

December 4, 2014 Ryan Ogilvie

The mention of “shadow IT’ will strike a chord differently with different people based on previous (or current) experiences. The…

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Posted in: ITSM Filed under: IT, ITIL, ITSM, service delivery, Shadow IT

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Whether you're a seasoned IT professional or just starting out, Whimsical ITSM makes learning about IT processes fun and engaging with vivid descriptions and catchy rhymes. It's a perfect read for all ages!

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