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Tag: ITIL

Is your Consultant your Partner?

November 4, 2015 Ryan Ogilvie

Not so long ago I was watching an episode of “Kitchen Nightmares” with Gordon Ramsay and it got me to…

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Posted in: ITSM Filed under: ITIL, ITSM, mentoring, Service Management

Basic ITIL as Dr Seuss

June 3, 2015 Ryan Ogilvie

I recently read a post from Aprill Allen posing the challenge to wax lyrical for ITIL in Seuss-speak. Dr Seuss…

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Posted in: ITSM Filed under: ITIL, ITSM, Service Management

The Importance of People

May 6, 2015 Ryan Ogilvie

At a recent IT breakfast event I was sitting with an IT director who was complaining about his current ability…

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Posted in: ITSM Filed under: ITIL, ITSM, People, Service Management

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A fun take on ITSM
Whether you're a seasoned IT professional or just starting out, Whimsical ITSM makes learning about IT processes fun and engaging with vivid descriptions and catchy rhymes. It's a perfect read for all ages!

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