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Tag: governance

COBIT 5 – Worth a look

February 12, 2015 Ryan Ogilvie

Recently I have been thinking more about business value. Through some reading I find that I keep coming across COBIT,…

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Posted in: ITSM Filed under: CoBIT, governance, ITSM, Service Management

Access Management and Auditors – Don’t Fear the Reaper

January 15, 2015 Ryan Ogilvie

With the start of a new year many people are focusing on what lies ahead for 2015. In cases such…

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Posted in: Access Management Filed under: Access Management, audit, compliance, governance, ITIL, Service Management

Why we need Governance when we have a Process

April 28, 2014 Ryan Ogilvie

Have you ever asked the question “Why do we do something the way we do?” When you ask it do…

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Posted in: ITSM Filed under: governance, ITIL, ITSM, Service Management

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New Book Alert!
Whether you're a seasoned IT professional or just starting out, Whimsical ITSM makes learning about IT processes fun and engaging with vivid descriptions and catchy rhymes. It's a perfect read for all ages!

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