Skip to content
Blackfriar Consulting inc
Blackfriar Consulting inc
Service Management Simplified
  • About Us
  • Blog
  • Services
    • Training
      • Integrated ITSM Essentials
      • Problem Management – Root Cause Analysis
      • The integratedITSM System
      • Service Catalog Specialist
      • Value Stream Mapping
      • Agile Scrum Essentials
    • Workshops
    • Consulting
    • Coaching
  • Contact Us

Tag: 4P

Service Management Road Trip: CSI and 4P

June 17, 2015 Ryan Ogilvie

As we get ready for summer, many of us are thinking about taking vacations. In some cases the vacation will…

Continue Reading →

Posted in: Continual Service Improvement Filed under: 4P, continual service improvement, CSI, ITSM, Service Management

Do You Have The Right People In Your CSI Raft?

August 19, 2013 Ryan Ogilvie

Much like a raft you need to make sure that you have all the right people on board to ensure…

Continue Reading →

Posted in: Continual Service Improvement Filed under: 4P, continual service improvement, CSI, ITSM

Categories

New Book Alert!
Whether you're a seasoned IT professional or just starting out, Whimsical ITSM makes learning about IT processes fun and engaging with vivid descriptions and catchy rhymes. It's a perfect read for all ages!

Follow Ryan at

Copyright © 2025 Blackfriar Consulting — Ascension WordPress theme by GoDaddy