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Tag: IT Support

Why IT Leaders Should Embrace “Shift-Left” Support

April 25, 2025 Ryan Ogilvie Leave a comment

IT leaders are constantly challenged to deliver more value with fewer resources all without compromising service quality. One strategy that…

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Posted in: ITSM Filed under: IT Support, ITSM, Shift Left

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New Book Alert!
Whether you're a seasoned IT professional or just starting out, Whimsical ITSM makes learning about IT processes fun and engaging with vivid descriptions and catchy rhymes. It's a perfect read for all ages!

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