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Tag: HR

The HR Service Center from an IT Perspective – A Trip Back in Time

September 4, 2014 Ryan Ogilvie

After last week’s post to the HR community about how the delivery of services to customers from IT and HR in…

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Posted in: Service desk Filed under: Enterprise Service Management, HR, Service Management

HR is from Jupiter, IT is from Saturn…or are they?

August 27, 2014 Ryan Ogilvie

I was recently having coffee with a colleague who works in Human Resources and they were relating a challenge that…

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Posted in: Service Delivery Filed under: continual service improvement, Enterprise Service Management, HR, ITSM, service delivery, Service Management, Shared Service

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New Book Alert!
Whether you're a seasoned IT professional or just starting out, Whimsical ITSM makes learning about IT processes fun and engaging with vivid descriptions and catchy rhymes. It's a perfect read for all ages!

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