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Category: Change Management

How You Can Improve Change Management

June 5, 2018 Ryan Ogilvie

During a recent service management simulation activity, I was reminded of the value of perspective on roles that we do…

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Posted in: Change Management Filed under: Change Management, ITIL, ITSM, Service Management

8 and a half Cringe Worthy CAB Comments

May 22, 2018 Ryan Ogilvie

We have all heard these before, whether in a change advisory board meeting, a go-no-go or some pre-change implementation gathering—statements…

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Posted in: Change Management Filed under: Change Management, ITIL, ITSM

Showing Service Management Value: Change Management

January 28, 2015 Ryan Ogilvie

So far in this series we have reviewed the value of Incident and Problem. When we start to talk about…

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Posted in: Change Management Filed under: Change Management, ITIL, ITSM, Service Management

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