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Tag: Customer Service

Is the Customer Always Right?

July 14, 2014 Ryan Ogilvie 2 Comments

  Over the weekend I was in a line at a chain restaurant where a customer had pushed his way…

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Posted in: Business Relationship Management Filed under: continual service improvement, CSI, Customer Satisfaction, Customer Service, feedback

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Whether you're a seasoned IT professional or just starting out, Whimsical ITSM makes learning about IT processes fun and engaging with vivid descriptions and catchy rhymes. It's a perfect read for all ages!

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