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Category: Artificial Intelligence

The Intersection of Shift Left and AI

February 21, 2025 Ryan Ogilvie

IT leaders are constantly looking for ways to enhance service delivery while reducing costs and improving customer experience. Two key…

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Posted in: Artificial Intelligence Filed under: AI, Artificial intelligence, ITSM, Shift Left

Now we have to worry about Shadow AI?

January 29, 2025 Ryan Ogilvie

There’s no doubt that AI is reshaping how our business looks at its functions promising efficiency, automation, and data-driven decision-making.…

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Posted in: Artificial Intelligence, Uncategorized

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New Book Alert!
Whether you're a seasoned IT professional or just starting out, Whimsical ITSM makes learning about IT processes fun and engaging with vivid descriptions and catchy rhymes. It's a perfect read for all ages!

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