Getting certified in integratedITSM™ has always meant working with me directly. What's changed is how you access that, you no longer have to schedule a call or wait for a cohort to line up.
The integratedITSM™ Essentials course is now on demand. You still get the same material, the same processes, the same certification, you just get it on your schedule instead of mine. Enroll, work through the course whenever suits you, and sit the exam through ProctorU when you're ready.
What that actually means
Self-paced doesn't mean self-taught. The course still covers the same ground a live session would: all ten integratedITSM™ processes; Business Relationship Management, IT Asset Management, Service Level Management, Configuration Management, Incident Management, Request Management, Problem Management, Change Management, Release and Deployment Management, and Performance and Improvement.
What's different is when and how you move through it. Enroll today, start tonight, finish in a week or over two months - that's up to you. When you're ready, the exam is proctored online through ProctorU, so you don't need to travel or block off a testing day. The course is PDC-registered, so the certification carries the same standing whether you took it live or on your own time.
One reason I like Self-Serve
I've taught this material enough times to know where people actually get stuck, and it's rarely the concepts - it's the scheduling. Practitioners want to learn integratedITSM™ around their job, not instead of it. So I put the material into a format you can pull from whenever you need it: structured process modules, supporting video content for each of the ten processes, and a practice exam so you know where you stand before the real one.
You're still learning integratedITSM™ from me; the framework, the way I teach it, the only thing that's changed is you don't have to wait for me to be available.
Where to start
If you've been waiting for the right time to get certified, this is it. No session to wait for, no call to schedule. The course is live now at $849 CAD.