Organizational Change Management

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ABOUT THE COURSE

The Organizational Change Management (OCM) certification provides an in-depth understanding of transformational leadership and change. This designation validates the knowledge of the core concepts, frameworks, models, and leadership practices intrinsic to organizational change management. This is reinforced by supplying practical hands-on tools, pragmatic exercises, and case studies that enable the application of the best practices for leading change.

LEARNING OUTCOMES

Course participants will learn how to:

  • Use specific leadership theories and team dynamic concepts to manage people through the major phases of change – unfreeze, change, freeze
  • Use the 20/20 organizational change model to lead and manage people through a change initiative
  • Apply a SWOT analysis to understand the organization's external and internal environment to help leaders define the problem that needs to be solved and create a sense of urgency about it
  • Develop an organizational change management plan to define, agree-upon, and manage the work effort needed for the people side of a change initiative
  • Build an effective change leadership team and change agent network to support the change initiative
  • Develop an organizational change vision, strategy, and road map
  • Understand why a stakeholder engagement plan is important, and what the best practices are for creating and executing an effective plan
  • Understand why communication as well as training and development plans are important, and what the best practices are for creating and executing effective strategies and plans
  • Assess organizational change readiness to ensure the organization has the right change capacity and capability
  • Provide the right leadership style to lead the planned change activities
  • Develop quantitative and qualitative user adoption measures to show the positive effects of the people side of change
  • Identify the activities required to formally close the organizational change management initiative and transfer ownership for sustaining the change to the relevant stakeholders

 

WHO THIS COURSE IS FOR

This certification is applicable to everyone involved in change initiatives and especially for those who direct, manage, and support organizational change initiatives. This includes but is not limited to C-level leaders; change leaders such as VPs, directors, and senior management; consultants and facilitators; and those aspiring to become effective leaders of change.

Prerequisite: None

ABOUT THE EXAM

The exam is offered through Professional Designations Corp (PDC) and to obtain certification, attendees must write and pass the exam as follows. The exam is included in the course fee and will be ordered for you by Blackfriar Consulting.

  • Language: English
  • Duration: 60 minutes
  • Questions: 30 multiple-choice questions
  • Pass mark: 60% (18 questions correct out of 30)
  • Open book: No

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